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NOTICE OF PATIENT PRIVACY PRACTICES |
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This notice describes how medical information about you may be used and disclosed
and how you can get access to this information. Please review it carefully.
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If you have any questions or comments about this notice please
contact:
The Doctors Center Health Services
9857-4 Old St. Augustine Rd
Jacksonville, FL. 32257
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Who Does this Notice Apply to?
The Doctors Center Health Services
has published this Notice. It applies to everyone who works for The Doctors Center
Health Service including our employees, contractors, and volunteers.
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Why Do We Publish this Notice?
As medical professionals, we understand that information about you and your health
is sensitive and personal. We are also required by law to maintain the privacy of
information we gather and use about our patients, and provide them with notices
of our legal duties and privacy practices with respect to their information.
While we are committed to the privacy of our patients' information,
in order to serve them we need to gather, keep and use records of this information.
We sometimes also need to share information with other parties. This Notice is intended
to let you know how we use and disclose your information.
This Notice is also to let you know about certain legal rights you have with respect
to the information we hold about you. You have certain rights to review and copy
our records of information about you. You may also request that we amend these records,
and may ask us to account for certain disclosures we may have made of information
about you.
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When Is This Notice Effective?
We are required to comply with the terms of this Notice
while it is in effect. We
reserve the right to change the terms of this Notice, and make the new terms effective
for all information to which this Notice applies. This Notice will be in effect
from April 1, 2003 until the date we publish an amended Notice.
If we do publish an amended Notice, we will notify you at your next visit. We will
also publish the amended Notice in our offices, and will publish it on our web site
if we maintain one.
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What Information Does this Notice Cover?
This Notice covers all information in our written or electronic records which concerns
you, your health care, and payment for your health care. It also covers information
we may have shared with other organizations to help us provide your care, get paid
for providing care, or manage some of our administrative operations.
The Doctors Center Health Services - Notice of Patient Privacy Practices
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When Can We Use or Disclose Information About You? |
- Treatment. We may use or disclose information
about you for treatment purposes to doctors, nurses, technicians, medical students
or other individuals who work in our practice who are involved in providing you
with health care. We may also disclose information about you to organizations and
individuals involved in your care who are outside of our practice, such as consulting
physicians, laboratories, social workers, and so on
For example, if we refer you to another physician or a hospital
for specialty services, we will provide that physician or hospital with all clinical
information, which might be necessary or helpful to help them provide you with the
right care. Or, if we need to send a sample of your blood to a laboratory for analysis,
we will provide the laboratory with the information they need to process your blood
correctly.
These are only examples, and we may use or disclose information
about you to provide you proper treatment in many other ways.
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- Payment. We may use or disclose information about you
for payment purposes to our clerks and officers involved in billing and claims payment.
We may also disclose such information to your health plan or other party financially
responsible for your care, or to claims and billing services if necessary.
For example, if you are covered by a health plan we cannot get paid for the services
we provide you unless we submit information in a claim. This might include detailed
clinical information, depending on the kind of plan and claim. This is only an example,
and there may be many other ways in which we may use or disclose information about
you in connection with payment for your care.
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- Health care operations. We may use or disclose
information about you for operational in connection with our practice. These activities
might include practice quality improvement, training of medical students, insurance
underwriting, medical or legal review, and business planning or administration of
our practice.
For example, we may wish to review the quality of care you receive, in order to
help us deliver the
best care we can. Or, we may audit our management practices
so we can become more efficient. These are only examples, and we may use or disclose
information about you for health care operations in many other ways.
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- To a public health agency, for purposes such as controlling disease,
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- In case of suspected child abuse, to the appropriate governmental
authority,
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- In other cases of suspected abuse, neglect or domestic violence,
to the appropriate governmental authority, with your agreement or if required by
law, or if you are incapacitated or it appears necessary to prevent serious harm
to you or others.
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- To health oversight authorities, for regulatory, licensing and
other legal purposes.
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- In litigation, subject to certain requirements controlling the
terms of the disclosure.
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- To law enforcement agencies, subject to applicable legal requirements
and limitations.
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- Worker's Compensation: In such cases that your
treatment is a result of an injury on the job, we may release your information to
the appropriate carrier/employer.
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- To Funeral Directors/Medical Examiners/Coroners in the event
of your death.
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- When required by Federal, State or Local law.
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- For medical research purposes, subject to your authorization,
unless a waiver of authorization has been granted by an institutional review board
or privacy board .
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- If you are in the United States military, national security or
intelligence, Foreign Service, to your authorized superiors or other authorized
federal officials.
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We may contact you for information to support your health care, including appointment
reminders, information about alternative treatments, and health-related services,
which may be of interest to you. We will routinely contact patients via telephone at home and/or work and, unless otherwise requested, may leave messages on the appropriate
voice mail or answering service regarding appointments. Please advise us if you
do not wish to receive such communications, and we will not use
or disclose your information for such purposes. If you wish not to .receive this
kind of communication, you must advise us in writing at our Contact address given
above.
We may not use or disclose information about you for any other purpose without your
written authorization.
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What Legal Rights Do You Have In Connection With Your Information?
The Law entitles you to:
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- Ask us to further restrict our use and disclosure of information
about you. We are not required to grant such a request, but if we do we must make
sure the restrictions are implemented.
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- Receive confidential communications from us, at an alternative
address you provide to us.
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- Review our records of your information.
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- Obtain a copy of all or any part of our records of your information.
We may charge you a copying charge of a $10 base fee, $.50 per page for pages 1-50,
then $.25 for any pages over 50.
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- Ask us to amend your records, if you believe that they are incorrect
or incomplete. We are not required to make such an amendment. If you request an
amendment and we determine we will not make it, you are entitled to have a statement
of your disagreement included in your records. If you do include
a statement of disagreement in your records, we may include a statement of explanation
or response in your records as well.
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- Obtain an accounting of all persons to which we have disclosed
information about you, for any purpose except your treatment, payment for your treatment,
or our health care operations.
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- If you believe we have violated your privacy rights, you may
forward us a written complaint to our Contact address given above. You may also
file a complaint with the Secretary of the United States Department of Health and
Human Services. If you do file a complaint we are legally prohibited from retaliating
against you.
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